Opus.1 Student Servies Platform
Opus.1 FAQ
Account & Access
How do I log in for the very first time?
Navigate to the top right hand section of the Walker West Webiste and click on the “Opus.1 Login: button at the top”
This wil naviagte you to : https://walkerwestmusicacademy.opus1.io/login
Get A Login Link By Email to receive a secure link to set your initial password.
Can both parents have access to the same student profile?
Yes. A Walker West administrator can link multiple guardians/account managers to a single student profile. This allows both parents (or a parent and a grandparent) to have their own separate login credentials to view the same student’s schedule and notes.
Is there a mobile app I need to download?
No app download is required. Opus1.io is a fully responsive mobile web application. You can bookmark your school’s portal link on your phone’s home screen for quick, app-like access.
Lessons & Scheduling
How do I cancel a lesson online?
Log into your portal and scroll down to the student’s
Upcoming Schedule.
Click on the specific lesson you need to miss, and look for the Cancel button. Keep in mind that your school’s specific cancellation window (e.g., 24-hour notice) will dictate whether you automatically receive a makeup credit.
How do I use my makeup / service credits?
If an eligible lesson was canceled, a credit will appear on your account. If your school allows self-booking, you will see a Use button directly on that credit. Clicking it will take you to an interface showing your teacher’s available open slots so you can claim one. If you are unable to book your credit lesson please contact student Services.
Can I sync my music lessons to my personal calendar?
Yes. On your profile page, click the Calendar icon (Sync My Calendar). This allows you to export your live lesson schedule directly into Apple Calendar, Google Calendar, or Outlook so you never miss a session.
Invoices & Payments
How do I update or change my credit card on file?
Log into the portal, navigate to your account settings, and locate the Payment Methods section. Click Add New Payment Method to enter your new credit card or ACH bank information, and then update it as your primary method for recurring tuition.
Where can I see what I’ve been charged?
Your portal menu has a dedicated Invoices tab. Here, you can view your full history of past payments, download PDF receipts for tax or tracking purposes, and check the status of upcoming tuition.
Learning & Commuication
Where do I find my teacher’s practice assignments and notes?
Look for the Comments section on your student profile page. This functions as a digital notebook where your instructor posts weekly lesson feedback, practice goals, and homework instructions.
Can my teacher share sheet music or audio files with me?
Yes. There is a Folder icon (Manage Files) on your profile. If your teacher uploads a backing track, sheet music PDF, or video link, it will appear here for you to download and practice with at home.
